Staff out sick this week, will be returning to full operations 1/27/25
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Snow Delays
2/3/25 – Due to the impact of the recent snow and severe weather conditions in our area, we may experience fulfillment delays (parts arriving to us, or your products being delivered to you). We sincerely appreciate your patience and understanding as we work through these challenges. Rest assured we are…
Update regarding mail thefts
We have confirmed the packages affected by the recent mail thefts and are working on reprocessing and remailing those. You will receive a new email with new tracking info when they reship. UPDATE 1/14/24: If you believe your package is missing and may have been part of these mail thefts,…
Production Delays
We want to address the current shipping and production delays and provide some transparency about the situation. This year we experienced the loss of a direct family member, which required us to step away several times for family matters and has deeply impacted our operations. ( sort of a snowball…