Author: jowens

Due to the impact of the fires, we may experience fulfillment delays (parts getting to us to make our products, or your products getting to you). We appreciate your patience and understanding during this difficult time. Our hearts go out to everyone affected by the devastating wildfires in Los Angeles….

Due to the national day of mourning for Jimmy Carter there is no USPS operating today. We solely use USPS for shipping so therefore we have no incoming or outgoing USPS Packages today. Rest assured we are still working processing orders, and getting them ready for pickup tomorrow!

We have confirmed the packages affected by the recent mail thefts and are working on reprocessing and remailing those. You will receive a new email with new tracking info when they reship. UPDATE 1/14/24: If you believe your package is missing and may have been part of these mail thefts,…

We wanted to share an important update regarding some recent orders. A group of packages was either stolen before USPS picked them up from our location(packages that left our facility on 12/27), lost in USPS transit, or stolen during transit. Unfortunately, this has affected some of our shipments. We are…

REMINDER: We are closed for the US Christmas Holiday(12/25/24)We will be back on 12/26/24 and will be working our best to get all orders out asap, and all messages answered ASAP! Thank you for your understanding!

We’ve recently noticed a wave of unfounded rumors being spread by a few disgruntled individuals, and we want to take a moment to address this directly and transparently. First and foremost: no one has been scammed. Every order placed with us is being processed within the timelines we clearly communicated before purchase….

We want to address the current shipping and production delays and provide some transparency about the situation. This year we experienced the loss of a direct family member, which required us to step away several times for family matters and has deeply impacted our operations. ( sort of a snowball…

Business operations are on Pause today due to a local power outage, estimated time of power restoral currently unknown but expected before midnight. That means we are CLOSED; no phones, no internet, no manufacturing, no shipping. Will resume operations as soon as possible! Thank you for your patience!

UPDATE 10/3/24 – YES we are still backlogged, we are not a huge company with thousands of employees like amazon. We are a very small family owned and operated business in northwestern Washington state. We are doing our best, we have added more staff members and are getting caught up…

Please see this page regarding current status update: https://s.boostednw.com/3fyBI