To our valued customers and community, We want to take a moment to provide an update on current challenges affecting parts availability, delivery timelines, and pricing. Over the past several months, we’ve been experiencing significant delays in parts delivery and backorders from several of our key suppliers. This is largely…
Category: Status Updates
Official Support Notice
Due to our ongoing backlog, limited time, staffing, and resources, the ONLY official way to contact us for support is through our helpdesk: https://support.boostednw.com. We appreciate your patience and understanding as we work through our backlog and resume to normal operations and multiple methods of support as we previously had….
Snow Delays
2/3/25 – Due to the impact of the recent snow and severe weather conditions in our area, we may experience fulfillment delays (parts arriving to us, or your products being delivered to you). We sincerely appreciate your patience and understanding as we work through these challenges. Rest assured we are…
Staff Shortage due to sickness
Staff out sick this week, will be returning to full operations 1/27/25
Order Fulfillment Update
Due to the impact of the fires, we may experience fulfillment delays (parts getting to us to make our products, or your products getting to you). We appreciate your patience and understanding during this difficult time. Our hearts go out to everyone affected by the devastating wildfires in Los Angeles….
No shipping today 1-9-24
Due to the national day of mourning for Jimmy Carter there is no USPS operating today. We solely use USPS for shipping so therefore we have no incoming or outgoing USPS Packages today. Rest assured we are still working processing orders, and getting them ready for pickup tomorrow!
Update regarding mail thefts
We have confirmed the packages affected by the recent mail thefts and are working on reprocessing and remailing those. You will receive a new email with new tracking info when they reship. UPDATE 1/14/24: If you believe your package is missing and may have been part of these mail thefts,…
🚨 Important Update 🚨
We wanted to share an important update regarding some recent orders. A group of packages was either stolen before USPS picked them up from our location(packages that left our facility on 12/27), lost in USPS transit, or stolen during transit. Unfortunately, this has affected some of our shipments. We are…
Reminder – Christmas Closure
REMINDER: We are closed for the US Christmas Holiday(12/25/24)We will be back on 12/26/24 and will be working our best to get all orders out asap, and all messages answered ASAP! Thank you for your understanding!
📢 Addressing the Rumors: Setting the Record Straight 📢
We’ve recently noticed a wave of unfounded rumors being spread by a few disgruntled individuals, and we want to take a moment to address this directly and transparently. First and foremost: no one has been scammed. Every order placed with us is being processed within the timelines we clearly communicated before purchase….