UPDATE 6/24/24 – Still a little behind as we had to catch up on some of our ECU work/repair queue. Still about a week to almost two weeks behind the NORMAL shipping schedule, please bear with us as we are working diligently to get every order out as quickly as we can! (WE APPRECEIATE YOUR PATIENCE AND SUPPORT DURING THESE TIMES!)
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Update regarding mail thefts
We have confirmed the packages affected by the recent mail thefts and are working on reprocessing and remailing those. You will receive a new email with new tracking info when they reship. UPDATE 1/14/24: If you believe your package is missing and may have been part of these mail thefts,…
Production Delays
We want to address the current shipping and production delays and provide some transparency about the situation. This year we experienced the loss of a direct family member, which required us to step away several times for family matters and has deeply impacted our operations. ( sort of a snowball…
10/3/2024 Status updates
UPDATE 10/3/24 – YES we are still backlogged, we are not a huge company with thousands of employees like amazon. We are a very small family owned and operated business in northwestern Washington state. We are doing our best, we have added more staff members and are getting caught up…