We have confirmed the packages affected by the recent mail thefts and are working on reprocessing and remailing those. You will receive a new email with new tracking info when they reship. UPDATE 1/14/24: If you believe your package is missing and may have been part of these mail thefts,…
π¨ Important Update π¨
We wanted to share an important update regarding some recent orders. A group of packages was either stolen before USPS picked them up from our location(packages that left our facility on 12/27), lost in USPS transit, or stolen during transit. Unfortunately, this has affected some of our shipments. We are…
Reminder – Christmas Closure
REMINDER: We are closed for the US Christmas Holiday(12/25/24)We will be back on 12/26/24 and will be working our best to get all orders out asap, and all messages answered ASAP! Thank you for your understanding!
π’ Addressing the Rumors: Setting the Record Straight π’
Weβve recently noticed a wave of unfounded rumors being spread by a few disgruntled individuals, and we want to take a moment to address this directly and transparently. First and foremost: no one has been scammed. Every order placed with us is being processed within the timelines we clearly communicated before purchase….
Production Delays
We want to address the current shipping and production delays and provide some transparency about the situation. This year we experienced the loss of a direct family member, which required us to step away several times for family matters and has deeply impacted our operations. ( sort of a snowball…
Power Outage
Business operations are on Pause today due to a local power outage, estimated time of power restoral currently unknown but expected before midnight. That means we are CLOSED; no phones, no internet, no manufacturing, no shipping. Will resume operations as soon as possible! Thank you for your patience!
10/3/2024 Status updates
UPDATE 10/3/24 – YES we are still backlogged, we are not a huge company with thousands of employees like amazon. We are a very small family owned and operated business in northwestern Washington state. We are doing our best, we have added more staff members and are getting caught up…
Shipping & ECU/ECM Services Status Update
Please see this page regarding current status update: https://s.boostednw.com/3fyBI
Shipping & ECU/ECM Services Status Update
Still a little behind as we had to catch up on some of our ECU work/repair queue. Still about a week to almost two weeks behind the NORMAL shipping schedule, please bear with us as we are working diligently to get every order out as quickly as we can! (WE…
Shipping & ECU/ECM Services Status
UPDATE 6/24/24 – Still a little behind as we had to catch up on some of our ECU work/repair queue. Still about a week to almost two weeks behind the NORMAL shipping schedule, please bear with us as we are working diligently to get every order out as quickly as…